Why fix it if it’s not broken?

Marco is a salesman. He makes $60,000 a year. Marco has been working the same territory for almost 15 years and consistently brings in about $1M in gross revenue annually.  By the numbers, he’s a solid player, but never in the top 10 in his company. Marco’s company is happy. Marco is happy. All good, Read more about Why fix it if it’s not broken?[…]